Portland Pedal Power

Problem

The team needed a dependable internal platform to manage orders, menus, customers, restaurant partners, and invoices while the public site kept the service story clear.

Responsibilities

• Synthesized business and operational input into the internal platform requirements and supporting website story.
• Designed and refined the order, menu, customer, restaurant, and invoice workflows.
• Contributed to the public site where needed so the marketing story matched the operational reality.
• Helped connect the customer-facing site with the team’s day-to-day workflow.

Challenge

The internal platform had to keep orders, menus, customers, restaurant partners, and invoices organized without slowing down the team, while still staying connected to the public service story.

Approach

I focused most of my work on the internal operations platform, shaping the order, menu, customer, restaurant, and invoice workflows while also helping the public site stay aligned with the business story.

Selected Work

• Designed and refined the internal platform for managing orders, menus, customers, restaurants, and invoices.
• Supported the public website so it matched the business story behind the operations layer.
• Strengthened the connection between the marketing site and the back-office workflow.

Outcome

The team got a more dependable platform for running orders, menus, customers, restaurants, and invoices, while the public site communicated the service with clearer positioning and stronger continuity.