Workrite

Problem

Lean teams needed a repeatable way to run work-observation and line-balance studies without paper forms.

Responsibilities

• Mapped workflow input to Lean study requirements and on-the-floor usability.
• Led the UI/UX direction for the full Lean work-observation platform.
• Designed the setup flow that starts a new project and defines the process context.
• Created reusable patterns for dense forms, tables, and step-driven workflows.

Workflow Foundation

• Led the UI/UX direction for the full Lean work-observation platform.
• Designed the setup flow that starts a new project and defines the process context.
• Created reusable patterns for dense forms, tables, and step-driven workflows.

Observation and Analysis

• Structured the experience around work observation, line balance, and cycle-time comparison.
• Designed views that made manual, machine, and walking time easier to scan.
• Kept the data-heavy screens readable enough for quick review in the field or office.

Training and Legacy

• Used training and SOP material to connect the software to the Lean methodology.
• Kept older manual views in the product story so teams could compare the new system to the previous workflow.
• Designed iterative updates that could evolve without breaking the main study flow.

Outcome & Impact

Lean teams could run work-observation and line-balance studies in one repeatable digital flow, with clearer comparisons and easier review.

• Turned field observations into reusable digital studies instead of paper packets.
• Reduced back-and-forth when comparing manual, machine, and walking time across studies.
• Kept improvement follow-up tied to the same sequence that captured the observations.